2009年1月14日 星期三

Little women

Little Women or, Meg, Jo, Beth and Amy is a novel by American author Louisa May Alcott (1832–1888). Written and published in two parts in 1868 and 1869, the novel follows the lives of four sisters — Meg, Jo, Beth and Amy March — and is loosely based on the author's childhood experiences with her three sisters.

I honestly feel this book have influenced a lot of successful stories and drama e.g. Friends, Desperate Housewives, etc which draw pictures of small people with close relationship.

It is never about changing the world nor saving the humanity, or going to the moon.

The reason why I have chosen this topic is because we had an annual meeting for Manulife the insurance company 2 days ago, since the economy went down, the insurance company have to cut down the cost in making a good mood! that affect the location of the events, the quality of the promotion, etc.

Basically this sort of meeting are held once a year, all agents (around 3500 people) have to go there to listen some bullshit they try to inject in our brain.

This year's theme is the "art of war" by Sun Tzu, manulife have taken the 5 elements within it but totally abuse the true meaning, but well, it is about the mood with drums and everything make people believe what they are saying, that's not important.

To me, insurance in board view can be extremely complex, it cannot fit into one men's brain because the system is too complex for one man to handle.

But fundamentally why people chosen to have protection is not black and white or how much money, people are looking for caring and listener, support and friendship, someone they can see and rely on, not a piece of paper that can be claim money when they are dead.

When it comes to that, I suddenly realise what have the whole insurance industry has gone wrong, there should be millions of little stories like little women happening in real life, together it construct an extremely large human network around the world, instead of % on the huge projector saying: we are winning!

What the fxxk is that? the system is like a skeleton of the building, but what people care is not the skeleton of the building, but how they feel comfortable living within it.

after 6 months, I finally realise why people hate insurance agents so much, not because the system has anything wrong, but it is how the insurance company train us in a wrong direction.

We don't sell policy, we sell protection.

We don't sell funds, we sell relationship.

We don't sell the company, we sell trust.

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